Ecommerce Manager Job at Stu's Home Improvement Outlet, Dubuque, IA

cUlKVUgvOHQrTGJyc29qbTJrc2xoK2o1OXc9PQ==
  • Stu's Home Improvement Outlet
  • Dubuque, IA

Job Description

Fractional- Director of E-Commerce

(Hands-On Builder | Retail / Open-Box / Liquidation)

Role Summary

Stu’s Home Improvement Outlet is seeking a fractional, hands-on E-Commerce Leader to design, build, and launch a scalable e-commerce program for a fast-growing open-box, liquidation, scratch-and-dent retail operation .

This role is not about managing listings. It is about building the entire e-commerce engine —platforms, processes, automation, pricing logic, and staff workflows—so online sales become a repeatable, profitable system that supports multi-store expansion .

This is a builder role , not a maintenance role.

Why This Role Is Fractional

  • The work is foundational and system-based
  • You need senior-level experience , not a junior executor
  • Once the system is built, it transitions to internal staff
  • Full-time would be inefficient until volume scales further

REQUIRED EXPERIENCE (NON-NEGOTIABLE)

Candidates must have :

  • 5+ years leading e-commerce in a retail environment
  • Direct experience building e-commerce systems from scratch
  • Strong background in open-box, liquidation, outlet, returns, or scratch-and-dent retail (preferred)
  • Hands-on Shopify experience (required)
  • Experience with multi-channel selling :
  • Shopify
  • Facebook Marketplace / Shops
  • Google Merchant Center
  • eBay (or similar)
  • Proven ability to build:
  • SOPs
  • Automation
  • Pricing systems
  • Staff workflows
  • Track record of turning chaos into structure

Candidates without hands-on system-building experience will not be considered.

What You Will Own

1. E-Commerce Architecture & Platforms

  • Own Shopify as the core platform
  • Design channel integrations and inventory sync
  • Structure collections, tags, metafields, and feeds
  • Ensure systems work for high-volume, mixed-condition inventory

2. Process & SOP Development (Primary Focus)

Build repeatable, documented processes for:

  • Intake → pricing → listing → publishing
  • Online vs in-store pricing rules
  • As-Is vs warrantied items
  • Inventory aging and automated price drops
  • Pickup, delivery, and shipping workflows

Your goal: Staff can execute without improvising.

3. Automation & Efficiency

  • Reduce manual work through automation
  • Eliminate duplicate entry
  • Implement tools that support scale
  • Design systems that can handle truckload inventory

4. Pricing & Margin Control

  • Build pricing logic based on:
  • Cost
  • Market comps
  • Speed-to-sale
  • Protect margins while maintaining urgency
  • Lock pricing rules so they’re followed consistently

5. Training & Handoff

  • Train internal staff to run the system
  • Create documentation and playbooks
  • Build a transition plan to full-time execution
  • Prepare the system for additional store locations

What “Hands-On” Means Here

  • You are configuring platforms yourself
  • You are writing SOPs, not just recommending them
  • You are testing workflows live
  • You are training staff directly
  • You are fixing problems in real time

This is operator work , not advisory work.

Engagement Structure (Typical)

  • 2–3 days per week
  • 90–120 day initial engagement
  • Heavy build phase → lighter optimization phase
  • Option to extend or convert later

Compensation (Market-Appropriate)

  • Monthly fractional retainer
  • Performance incentives tied to:
  • Online revenue
  • System completion milestones
  • Clear scope and outcomes (no fluff)

Success Looks Like

  • A fully functional e-commerce system
  • Staff executing without constant oversight
  • Online sales flowing across channels
  • SOPs documented and enforced
  • A system ready to replicate across locations

Why This Role Exists

To build the machine —not just run it.

Once the system exists, ownership should never have to ask:

“Why isn’t this working?”

Job Tags

Full time, 2 days per week, 3 days per week,

Similar Jobs

Essentia Health

Medical Laboratory Technician Job at Essentia Health

 ...Qualifications:$10,000 Sign-on Bonus (external candidates only) Educational Requirements: ~ Graduate of an associates degree in Medical Laboratory Technician or meets Clinical Laboratory Improvement Amendments (CLIA) guidelines for the complexity of laboratory testing for... 

Randstad

Box truck driver Job at Randstad

 ...Randstad is seeking a professional Box Truck Driver to act as the face of our company. You will be responsible for the secure transportation...  ...to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one... 

MedStar Health

Medical Assistant (PRN) - Urgent Care Job at MedStar Health

 ...General Summary of Position Job Summary: MedStar Health is looking for a PRN Medical Assistant to join our team at our Urgent Care in Great Mills! The Medical Assistant performs clinical and administrative duties in an ambulatory care setting under the supervision... 

CHI St. Joseph Health Rehabilitation Hospital, an affiliate ...

Licensed Physical Therapy Assistant (PTA) Job at CHI St. Joseph Health Rehabilitation Hospital, an affiliate ...

 ...Job Description Physical Therapist Assistant Career Opportunity Hiring for PRN positions Join a Team That Puts Your Passion for Care...  ...achievements in rehabilitation. Our well-equipped physical therapy gyms, driven team members, and supportive environment create... 

The UPS Store #5362

Retail Assistant Manager Job at The UPS Store #5362

The Retail Assistant Manager helps the Store Manager run the day-to-day operations of the retail location. He or she may be required to open and close the center, help manage productivity and ensure the centers team delivers world-class customer service to all customers...