Job Description

• 10+ Yrs. of strong Project Manager experience is a must
• Experience managing hardware upgrades, replacing/ managing server projects, interactions with DBAs and app owners
• Experience managing Inventory optimization projects is a Must
• Experience managing Infra, Conversions, Procurement will be a value add
• Determining project scope to include deliverables, boundaries, and requirements.
• Preparing project schedule with milestones and defining tasks
• Managing and controlling scope changes. Facilitate impact assessments of scope change requests
• Communicating outcomes of scope change requests. Updating project documents upon approval of all scope changes
• Dealing with internal and external vendors for completing project task(s)
• Generating project status and milestone reports for the projects
• Accountable for the project budget, forecast, margin, QBR, daily/weekly meetings.
• Setting up new process for accounts (Start to End process setup)
• Defining the project goals and ensuring that the projects are delivered on time.
• Co-ordinate with various support teams in ensuring the smooth functioning of day-to-day projects
• Implementation of new processes/ modification of existing processes based on client requirements
• Develop & maintain productive business relationship with clients & customers aimed at generating repeat business through qualitative service delivery
• Maximize customer satisfaction through prompt resolution of issues
• Good Working experience in both Waterfall and Agile methodologies
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Measure project performance using appropriate systems, tools, and techniques
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

• Good educational background, preferably in the fields of computer science or engineering
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• PMP, CSM certification is a plus

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