Job Description

Job Description

Job Description

Job Summary:

The Quality Assurance/Quality Control Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the company’s products and/or development processes.

Supervisory Responsibilities:

· Hire and trains quality assurance staff.

· Oversee the daily workflow and schedules of the department.

· Conducts performance evaluations that are timely and constructive.

· Provides leadership to the quality assurance and quality control teams, ensuring compliance with Company's product quality throughout the manufacturing process.

Duties/Responsibilities:

· Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.

· Collects and evaluates production samples, ensuring that materials and products meet acceptable quality and integrity standards.

· Coordinates employee efforts to ensure efficient production and manufacturing lines.

· Facilitates communication among production departments and management.

· Identifies and sets appropriate quality standards and parameters for products.

· Works closely with cross-functional teams, including production, engineering, and procurement to align quality goals with overall company objectives.

· Reviews and analyzes quality performance data to identify trends and areas for improvement, proposing corrective actions as necessary.

· Identify training needs and organize training interventions to meet quality standards for team members.

· Prepare and present reports and metrics to management regarding quality performance and improvement initiatives.

· Communicates quality standards and parameters to QA team, product development team, and other appropriate personnel.

· Drafts and implement policies and procedures to improve the manufacturing process and the quality of goods produced.

· Drafts and maintains logs, records, and other documentation of testing procedures, methodologies, and criteria.

· Maintains records of test results, defects identified, and other key metrics related to quality control.

· Participate in product testing.

· Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.

· Reviews client, customer and user feedback.

· Maintains compliance with federal, state, and local laws and regulations, guidelines, and policies.

· Analyzes quality control test results and offers feedback and interpretations of those results to production management or staff.

· Maintains knowledge of trends, developments, and technological advances in the applicable industry and in the quality control field.

· Drafts and maintain standard operating procedures, manuals, and documentation for the manufacturing and QA/QC processes.

· Monitors and periodically reports on production quality, nonconformance, trends, and underlying causes of defects in products or processes.

· Ceases production when serious product defects or risks arise.

· Adheres to all company safety policies and procedures.

· Perform other duties as assigned.

Required Skills/Abilities:

· Excellent verbal and written communication skills.

· Excellent interpersonal and customer service skills.

· Excellent organizational skills and attention to details.

· Excellent time management skills with a proven ability to meet deadlines.

· Strong analytical and problem-solving skills.

· Thorough understanding of quality control standards and methodology.

· Strong supervisory and leadership skills.

· Proficient with Microsoft Office Suite or related software.

· Excellent technical skills with a strong understanding of quality control methodologies, statistical process control, and regulatory compliance.

· Excellent leadership, communication, and interpersonal skills to effectively manage teams and collaborate with various stakeholders.

Education and Experience:

· At least three years of related experience in manufacturing and production industry.

· A bachelor’s degree in engineering, quality assurance, or a related field is required.

· Advanced degrees or certifications in quality management (e.g., Six Sigma, ISO) are preferred.

· Three to five years of experience in related field required with supervisory experience a plus.

Physical Requirements:

· Prolonged periods of sitting at a desk and working on a computer.

· Prolonged periods of walking around a warehouse.

· Must be able to lift up to 40 lbs. at times.

· Must be able to visibly read blueprints, diagrams, and other documents.

Education:

• Bachelor's (Preferred)

Experience:

• Manufacturing: 3 years (Preferred)
• Supervisory: 3 years (Preferred)

Advance Services provides the most qualified and dependable employees in the market by using our unique comprehensive interviewing /screening process and partnering with our clients. This allows us to truly customize to the staffing needs of every client while still delivering the best possible employees. As the industry leader, Advance Services continues to grow with more than 1,400 clients nationwide and over 60 offices across the United States. EOE.

Company Description

Advance Services provides the most qualified and dependable employees in the market by using our unique comprehensive interviewing /screening process and partnering with our clients. This allows us to truly customize to the staffing needs of every client while still delivering the best possible employees. As the industry leader, Advance Services continues to grow with more than 1,400 clients nationwide and over 60 offices across the United States. EOE.

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