Job Description

Company Overview

Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for an IAA Adjuster (II) to join our team. Family?owned, UAIC, is one of the largest privately held property and casualty insurance companies in the United States. The key to our growth and success is a commitment to providing quality service to our agents and customers, by providing disciplined underwriting, and strategic claims handling. Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry. We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business.

Scope

This is a fully remote opportunity, and the ideal candidate will have an active adjuster's license, in Florida or Texas and experience handling property damage (PD) auto claims. As a level II Adjuster for the PD Standard, you will be responsible for conducting thorough investigations, evaluating damages, and providing fair settlements to policyholders in accordance with company policies and industry regulations. This position requires a deep understanding of property and casualty insurance, excellent analytical skills, and strong communication abilities. This position offers a remote work arrangement, allowing the ideal candidate to work from their preferred location within the Southeast region.

Duties

• Conduct thorough investigations of insurance claims, for both coverage and liability, and may include those involving injuries.
• Gather relevant information, including photographs, statements, and documents, to support the claims evaluation process.
• Interview involved parties, witnesses, and experts to gather additional information.
• Evaluate property damage, injuries, and liability factors to determine the appropriate level of coverage and settlement amount.
• Utilize specialized tools, software, and industry knowledge to estimate repair costs and replacement values, as needed.
• Interpret insurance policies, contracts, and regulations to ensure claims processing adheres to company guidelines and legal requirements.
• Analyze policy coverage and exclusions to accurately determine claim eligibility.
• Properly document claim investigations, assessments, and settlements.
• Communicate effectively with policyholders, claimants, attorneys, and other stakeholders to explain claim decisions and negotiate settlements.
• Handle disputes and conflicts, working towards mutually acceptable resolutions.
• Provide excellent customer service by maintaining open and transparent communication with policyholders, claimants, and other stakeholders.
• Address inquiries and concerns in a timely and professional manner.
• Collaborate with other departments, such as underwriting and legal, to ensure accurate and consistent claims processing.
• Stay up to date with industry trends, legal updates, and best practices in property and casualty insurance.
• Adhere to relevant industry standards and regulatory requirements.

Education

• Bachelors degree in insurance, risk management, or a related field (preferred).
• Minimum of 2 years of experience as an adjuster.
• Adjusters License, in Florida or Texas.

Skills & Experience

• Strong knowledge of insurance policies, regulations, and procedures.
• Strong analytical and problem?solving skills.
• Bilingual preferred (English/Spanish).
• Excellent communication and negotiation abilities.
• Attention to detail and organizational skills.
• Proficient in Word, Excel, Windows?based applications and internet usage.
• Ability to work independently, make sound judgments and handle multiple claims simultaneously.

Benefits

• 401(k) Retirement Savings Plan with employer match.
• Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance.
• Paid Time Off, Holidays, and Leave programs.
• Flexible spending accounts.
• Basic Life Insurance and Voluntary Life/ADD.
• Short Term and Long?Term Disability.

UAIC participates in the E?Verify program to confirm the employment eligibility of all newly hired employees. For more information about E?Verify, please visit

UAIC is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. All employment decisions at UAIC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

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